POLICIES & PRACTICES
We love what we do at Destination Health and are excited to share our services with those who call this amazing island home and with those who visit each year. Our policies are designed to meet the needs of the majority of our clients. If you need special accommodations, do not hesitate to bring your need to our attention.
PAYMENT & GRATUITY
You must pre-register online for all classes. We accept cash and credit cards as payment for personal training and private class bookings.
10 Class pass holders will need to pre-register for class and give 24 hours notice of cancellation or a class will be deducted from your pass. Class passes are non-transferrable and must be used between June 2025-October 2025. There will be no carry overs next year.
Tipping is left to the discretion of our guests. Standard gratuity for therapy treatments and private consultations is 20%. For your convenience, envelopes are provided at the front desk.
Cancellation & Attendance
We require 24 hours notice to cancel or reschedule a personal training appointment. If you do not give 24 hours notice, you will be charged full price for the service. Please arrive 5 minutes before each appointment or class. If you are late, you will risk losing your spot or time will have to be cut from your appointment so we do not run late for the next person.
To accommodate all of the clients that want to attend a fitness or yoga class, we have a 24-hour cancellation policy on all classes. This allows those on the waitlist to be notified in time to attend a class.
If you cancel less than 24 hours before your registered class or are a no-show you will be charged full price for the class.
If you are unable to attend a class due to an emergency, please text Sheridy at: (207) 610-2953 or email sheridyo@destinationhealthmdi.com.